Know Your Engineer
Important and crucial for you to know who is taking over your machine online.
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Group Chat
It’s convenient to chat with multiple customers and support engineers during the support.
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Multi-Session Permitted
With MyC3 an engineer can hold multiple support sessions simultaneously.
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E-invoice
The support session over the engineers can generate e-invoice for the customers.
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Feedback
It’s important to assess the support session with the customers. It’s easy to record.
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